NW Golf Tours - Policies and General Information

• Lodging and Greens Fees in Western Washington vary constantly based on time of year, day of the week, and local events and festivals.  Because of that, most of our quotations are "custom," i.e. only valid for the days  requested.  If you give us a range of arrival dates, you may be able to save some money.  Just let us know how flexible you are when you fill out the "Quote Request" form or speak to a Travel Planner. 
• Stay and Play package prices and/or tee times are not considered "firm" until a deposit of 30% of the TOTAL package cost (for all travellers) is received by NW Golf Tours. 
• All golf and lodging costs must be paid in full twenty-one (21) days prior to your date of arrival.  
• While we understand that there are circumstances that make completing a vacation impossible, cancellation after the 21 day deadline will incur a 5% penalty, in addition to any payments not refunded by the lodging and golf partners -- though these charges are rare except in the case of a last minute cancelation. 
• Payments can be made by check or money order and mailed to our offices in University Place, WA, or you can use your bank card at our "Make a Payment" webpage.  Our mailing address is: 

                                  Northwest Golf Tours

                                         P.O. Box 65335

                                         University Place, WA  98464-1335

General information and rules for most golf courses:  

This information is subject to change and may vary from course to course.  If you have any questions that are not covered here, call or email us.

1.  Arrive Early - When you have a confirmed tee time arrive at least 20 minutes prior to your time. If you are late you may not be able to get on the course but will still be charged. Call the course if running late! 

2.   When you arrive at the course - Go to pro shop/starter and let them know you are here. Present your golf voucher if on a package. 

3.   Carts are part of all our packages and the cost is included in your package at all courses, except Chambers Bay.  You may choose to walk at most courses, but no refund will be paid.  Many of our courses are hilly (to put it mildly) and a few have long walks between one green and the next tee.  Check with the pro shop before deciding to walk.

4.   Rain/Bad Weather - If it is raining where you are staying, it may not be raining at the golf course. Call the course to see if they are open. Get the name of person you spoke with. 

5.   Rain Checks - If the course is closed they will offer you a rain check. You have to go to the golf course to get your rain check.  There are NO RAIN CHECKS issued at Chambers Bay.  All tee times are firm once you are within 72 hours of your tee time.  If for any reason Chambers Bay is closed, only then will you receive a refund.  Rain, wind, and cold do not constitute grounds for a refund at Chambers Bay.

At other courses, if you want a refund instead of a rain check, your Travel Planner must call the golf course to verify they were closed and if the refund will be allowed. Each golf course will vary in what they will do!

6.   Frost Delay - Just what it says. Delays due to frost. No refunds are normally allowed due to frost delays. The starter will get you out as soon as possible. On frosty mornings, call the golf course and find out specifics. 

7.   Replays - To get a guaranteed replay, you have to pre-book it.  If you want to take a chance, when you check in, ask at the pro shop about a replay.  If they have times available, you may get a reduced rate.

8.   Cancellations/Changes - If you have a confirmed tee time and have to cancel or reduce the number of golfers, you must call your Travel Planner or the golf course 72 hours prior to your tee time.  Most courses will try to work with you, though some courses may charge you for late cancellations. Don't wait until the last minute.

9.   Spikes - All our courses permit only "soft spikes".

10.  Coolers - Ice coolers are normally not allowed unless provided by the course. 

11.  Attire - Proper golf attire is always required:  no tank tops, t-shirts, short-shorts, or blue jeans.

12.  Groups - All courses only allow a maximum of 4 golfers in a group.  If you are a threesome, the starter may put a single with you, a twosome with another twosome.

13.  Course Maintenance - Most of our courses "Aerate and Sand" in April or May and again in October (depending on weather).  Ask your Travel Planner when booking tee times.

14.   Caddies,  Bag & Cart Attendants - These people depend on "tips" to make up the bulk of their salary.  Please take care of them.

15.   Please use proper golf etiquette at all times -- fix divots, rake traps, keep carts away from greens and tees -- and avoid slow play.